{"product_id":"the-book-about-mystery-shopping-improving-business-by-measuring-management","title":"The book about Mystery Shopping : improving business by measuring management","description":"This book is a result of my experience as a mystery shopping provider\nas, a mystery shopping user and a mystery shopper. Mystery shopping is\nwithout a doubt hard work. But if I could chose to work in any industry\nin the world, I would chose mystery shopping. It is so great to realize\nthat employees become more motivated and companies really improve\ntheir sales, service level and bottom line results. Only by using mystery\nshopping, businesses have the chance to see what is really going on in\nthe interaction with their customers – in The Moment of Truth. I love this\nindustry!\nI want to thank our mystery shoppers, colleagues, and clients for being\nmy source of inspiration. I also want to thank my fellow colleagues from\nMSPA for helping me gather facts and for sharing their invaluable experience\nwith me. I especially thank my family for always supporting me.\nNow I will again have some more time to shop and play golf.\nVeronica Boxberg Karlsson","brand":"Better Business Books","offers":[{"title":"Default Title","offer_id":32439506174052,"sku":"9789197822251","price":48.95,"currency_code":"EUR","in_stock":true}],"url":"https:\/\/suomalainen-test.myshopify.com\/products\/the-book-about-mystery-shopping-improving-business-by-measuring-management","provider":"Suomalainen Test","version":"1.0","type":"link"}